Power in Numbers™ respects your privacy and is committed to the protection of it.

This privacy policy explains why and when we collect your personal information, and what use we make of that information. The policy also explains where and why your information may be disclosed to third parties, and the security measures used by Power in Numbers to help protect your personal information.

Why and when Power in Numbers collects your information

• Personal information you give us

Power in Numbers collects the information you give us, either online or by email or facsimile. In most cases, the personal information Power in Numbers will collect from you is the personal information we are required to be able to supply you with goods you are purchasing from us, or require further information about the products. Your information will be passed on to courier or other delivery service in order to deliver an item to you. All our courier services or Australia Post are also governed by privacy policy. This information includes your full name, mailing address, phone number, email address and where applicable, your fax number. Power in Numbers also collects your payment details from you when you purchase products, such as your credit card number or bank account details.

If you fill out a warranty card, we are required to provide those information to manufacturer for your future warranty claim if warranty claim occurs.

Website information (including cookies)

Power in Numbers makes limited use of cookies on this website. A cookie is a small message given to your web browser by our web server. The browser stores the message, and sends the message back to the server each time you request a page from the server.

Power in Numbers only uses cookies to tell us when you have set up an account with us previously (i.e. when you are a "purchasing user" of our products), and sometimes to let us know how you found our website. Where the cookies tell us that you are a registered user, cookies also allow us to automatically display your personal information so that you can easily purchase any products.

You always have the option to disable cookies by turning them off in your browser. However, you should be aware that many of the services available on the Power in Numbers website will not work if you have chosen to do this.

When you look at this web site, our Internet Service Provider (OZ Hosting) makes a record of your visit and logs the following information for statistical purposes:

• your server address
• your top level domain name (for example .com, .gov, .au, .uk etc)
• the pages you accessed and documents downloaded
• the previous site you have visited.
• the type of browser you are using.

Use of your information to fulfil our role you requested from us.

We will be contacting you using the personal details you provide to us when you purchase products from us - Power in Numbers, to advise you of all relevant information relating to your purchase.

Other uses

• Power in Numbers may use your information to measure your experience of our services and products and to inform you of new product developments and associated services that we believe will interest you. If you do not wish to receive email notices or other communications from Power in Numbers regarding additional products and services, simply use the newsletter unsubscribe function available.
• We may use your information in statistical form to analyze your purchasing preferences. This information is not used to track your individual preferences but rather to give us a general picture of the products and services our customers prefer. We might also gather information in statistical form such as the number of visitors who visit the Power in Numbers website on a daily basis. Again this is not used to track any individual customer's browsing habits.
• We may use your email communications with Power in Numbers to analyze customer service issues as a way of identifying potential improvements for Power in Numbers products and services.
• Where you purchase a product from us we have to pass on your details to our bank (Commonwealth Bank of Australia) to process your credit card payment. And use our gateway service (Cardgate.net) for processing of the transaction.

Disclosure of your information to third parties

• Third party service providers

We may supply your personal information to our third party billing and payment service providers where we believe this is reasonably necessary to protect against fraud and credit card misuse. Where you have made a query in respect of a payment processed by Power in Numbers which is made known to us by your bank or credit card company by communicating the query through our bank, we may supply the relevant personal information to assist you with your query. Our relationships with such third party service providers are required to hold your personal information strictly confidential.

Security
The transfer of information across any media may involve a certain degree of risk, and the Internet is no different. However, helping you to keep your information secure is very important to Power in Numbers.

In order to protect the security of personal information transmitted to Power in Numbers online, our Web servers support the use of the Secure Socket Layer (SSL) Protocol where appropriate. Using this protocol, information transferred between our systems is encrypted.

Changes
Power in Numbers may make changes to its privacy policy from time to time. You should check our privacy policy from time to time to see if we have made any changes to it.

Further information or queries
If you have any queries or comments, or would like more information concerning Power in Numbers' privacy policy, please contact us privacy@powerinnumbers.com.au